Please review our list of Frequently Asked Questions about what we’re doing to make your next visit safe, enjoyable, and uplifting.
What is the Museum doing to protect the health and safety of visitors, volunteers, and staff?
– Adhering at all times to government-mandated health and safety protocols
– Timed-entry ticketing to manage the flow of people inside the Museum
– Installed signage to direct the flow of visitors and prevent clustering
– Automatic doors allowing for touchless access to the Museum
How do I reserve a timed-entry ticket?
Go to the Museum’s ticketing website to reserve your timed-entry ticket.
Once visitors purchase their tickets online, they will receive an e-ticket, to be presented upon entry to the Museum. The e-ticket can be scanned directly from their smartphone or printout for a touchless experience.
Visitors who cannot buy a ticket online may purchase directly from the Museum’s Visitor’s Services desk.
You can also purchase parking online. Click here to prepay.
Do I need to wear a mask?
Visitors to the Aga Khan Museum, Diwan restaurant, and Aga Khan Museum Shop are no longer required to wear masks or face coverings. Though not required, the Museum still recommends wearing a mask to protect yourself and others, and encourages a mask friendly environment for those that choose to wear one. The Museum continues to maintain the highest standards for health and safety to ensure your visit is an enjoyable one, including sanitizing stations throughout the Museum, enhanced cleaning, and heightened health and safety requirements.
Do I need to be vaccinated against COVID-19 to visit the Museum?
People visiting the Aga Khan Museum, Diwan restaurant, and the Aga Khan Museum Shop are no longer required to provide proof of full vaccination against COVID-19. The Museum continues to maintain the highest standards for health and safety to ensure your visit is an enjoyable one.
Will there be tours?
Yes. Please view our tour page for more information on our tours.
Are Diwan and the Courtyard Café open?
Diwan is open for lunch on Tuesdays to Sundays from 11:30 am–2:30 pm. The Courtyard Café remains open with safety measures, including enhanced cleaning protocols. The Courtyard Café is open during the Museum’s visiting hours.
For more information, and to reserve your table at Diwan, click here.
I have additional questions. Who should I contact to get the answer?
If you have questions or need assistance, please email the Museum at [email protected]. We will endeavour to respond as quickly as possible.