1. Can I pay on the day of our visit?
Yes. With credit card you may pay or complete payment at the reception desk.
However, we cannot process refunds on cheques on the day of the visit if your numbers have changed.
Please note that our “Changes in Numbers” policy states: “No refunds or changes are permitted on the day of visit.”
Changes in numbers can be made up to two days prior to your visit.
2. Where can we have lunch? Do you have Lunch Options at the AKM? Can we buy a boxed lunch?
We do not have boxed lunch options at this time; however we do have a museum café prepared by McEwan’s Catering.
Please keep in mind that museum café pricing can be quite pricey.
Other options are Tim Horton’s and Subway (10-15 min walk) and Superstore (10-15 minute walk).
Alternatively, students can bring their own lunches and eat in the classrooms if available, or the atrium space.
3. If coming by school bus, where does the bus drop off the students and park?
Buses should drop off students in the roundabout area of the Museum at the 77 Wynford Drive entry.
If you require bus parking, please pre-arrange this with us.
4. Can we start the program at 9:30 rather than 10 am?
Unfortunately we are unable to start the program earlier than 10am though you and your group may arrive at 9:30 and wait in the atrium,
complete payment, etc. In some cases we are able to begin the program ten minutes early with the introduction to the museum.
5. What is the maximum number of students you can accommodate per program?
66 in the morning, and 66 in the afternoon. As our classroom spaces are limited, we are only able to accommodate these numbers
if you are planning to do a workshop with us. If you only want to do a tour, we can accommodate larger numbers.
6. Are we able to customize visits in consult with the teachers at AKM?
Yes, absolutely.
Please allow longer lead times for customized programs. We may need more time to
a) get in touch with you,
b) plan the program with you,
c) ensure we have all materials and resources such as educators ready for your visit.
If you would like to get in touch with one of our teachers, please let me know. I’d be happy to put you in touch.
7. Do chaperones and teachers get in for free?
Yes. Teachers with OCT cards gain free admission, either on a pre-visit or on a school visit; however,
the ratio of teachers and/or chaperones who gain free admission on school visits correspond to the number of students attending:
a) JK-Gr. 3 – 1:5
b) Gr. 4-Gr. 6 – 1:8
c) Gr. 7-Gr.8 – 1:10
d) Gr. 9-Gr.12 – 1:15
8. What materials do we have to prepare or bring with us for our tour and workshop?
You do not need to prepare or bring any materials with you. We are in the process of
creating pre- and post-visit activities. However, at this time, we only recommend that you and your students bring a list of questions and ideas
with you about Islamic Art and culture and the Aga Khan Museum.
9. Do you offer modified tours for ESL students or students with Special Needs?
Yes. As we are a new museum, we do not have formalized programming yet for these student groups,
however, please feel free to consult with one of our teachers to create a customized tour. Please allow for extra time before booking so that teachers can
ensure that they
a) get in touch with you,
b) plan the program with you,
c) ensure they have all materials and resources ready for your visit.
10. Do you offer tours in French?
Yes. With advanced notice, we are able to accommodate limited French Language tours. Please enquire.
11. Do you offer programs for Adult ESL or university/college students?
No, at this time we do not. However, you may book adult tours with Group Reservations at groupreservations@agakhanmuseum.org.
12. What is the best TTC route to get to the Aga Khan Museum?
You have three options:
i. From Eglinton Station, take the 34C to Wynford Drive. Your stop is called “Garamond Court” and arrives at the main entrance of the museum (77 Wynford Drive.)
ii. From Pape Station take the 25 North to Wynford Drive. Your stop is called “Wynford Drive” (at Eglinton and Wynford). From there, you will walk approximately 10 minutes east to 77 Wynford Drive.
iii. From Broadview Station, take the 100 Flemingdon Park North to Wynford Drive. Your stop is called “Garamond Court” and arrives at the main entrance of the museum (77 Wynford Drive.)
Please note: There is no crosswalk at the “Garamond Court” and 77 Wynford Drive. Please take the bus one stop over to “Don Mills Parkway” or walk over to this stop; there is a crosswalk here.
