Current Openings

Financial Controller

The Aga Khan Museum connects cultures and communities through the arts. The Museum’s mission is to spark wonder, curiosity, and understanding of Muslim cultures and their connection with other cultures.

The Toronto-based Museum promotes pluralism through art, storytelling, and enlightened encounters, across cultures. Using traditional and contemporary art as well as performing arts as a force for positive change, the Museum’s vision is to impact lives and contribute to more inclusive and peaceful societies. The Museum acts as a global learning hub, playing a unique and pivotal role in building connections between people and communities locally, nationally, and internationally.

Purpose of Position

Reporting to the Chief Financial Officer (CFO), the Financial Controller will serve as the primary point of contact at the Aga Khan Museum for accounting, financial and management reporting, business analytics, operating budgets, and internal control and compliance. The Financial Controller will collaborate with the Museum’s management team as a business partner to support in overseeing the Museum’s growing operations. They will lead management reporting and business analytics against benchmarks and KPIs, budgets and budgetary control, as well as business modelling and financial forecasting. They will drive improvements to financial systems, policies, procedures, and guidelines to ensure effective and efficient financial management of all Museum operations.

The Financial Controller will also manage day-to-day financial operations, including accounting and procurement. Responsibilities include maintaining the integrity of the general ledger; banking, accounts payable, and receivable; contractual payments and contract safeguarding; overseeing the accounting and security of fixed assets; payroll processing and administration; cash flow management and forecasting; GAAP compliance, financial statement audits, and statutory audits; statutory reporting, CRA compliance, and adherence to charities legislation; internal controls, including authorizations and compliance; and enhancing accounting systems.

The Financial Controller is a liaison with peers at other agencies of the Aga Khan Development Network (AKDN).

Key Responsibilities

Regular Responsibilities

• Lead management reporting, by providing oversight and guidance to the Senior Finance Officer(s) as it relates to business analytics against benchmarks/KPIs, budgets and budgetary control, and business modelling and financial and cash forecasting, including reporting to stakeholders.
• Ensure effective cashflow management in accordance with the approved Working Capital Policy, including cashflow forecasts that are updated monthly, and when necessary, manage the Museum’s liquidity.
• Coordinate the annual budget process with the assistance of the Senior Finance Officer(s) and work closely with budget managers in reviewing/assessing the current level of spending and requested budget allocation for the following year, in line with the overall budget parameters and guidance from the Board of Directors and the Senior Leadership team.
• Monitor budget and actual expenses, and work with budget managers on a monthly basis, providing variance analysis and projections/forecasts to support effective decision-making and budgetary control.
• Prepare financial forecasts that provide an accurate picture of the Museum’s current financial position and likely outcomes over the course of the year.
• Prepare and analyze “project/event level” financials for budget/actual comparisons and assessment of financial viability/sustainability of specific projects/events, including non-financial impact parameters.
• Ensure the integrity of the financial general ledger, including providing the oversight of reconciliations with all underlying systems and relevant documentation, and fully automated feeds of financials from the feeder systems.
• Oversee the accounts payable and accounts receivable functions to ensure effective, efficient, and timely flow of funds, in accordance with the Museum’s policies, contracts, and industry best practices.
• Ensure adherence to procurement policies and procedures, including authorizations, and work with the Procurement Specialist on significant purchasing activities to ensure cost-effective services.
• Oversee the contracting process ensuring the use of approved contract templates and custody of approved signed contracts in accordance with the Museum’s authorization policies and processes.
• Oversee the stewardship of the Museum’s assets through effective asset registers supported by relevant documentation.
• Oversee payroll processing and administration, including effective coordination with the Senior Human Resources Manager, reconciliation of payroll master file and general ledger accounts, and periodic forecasts of payroll costs.
• Coordinate entire year end process; interpreting, documenting, and implementing new and/or revised GAAP and Accounting Standards; preparing GAAP financial statements and related papers for audit.
• Coordinate and orchestrate interim and year end audits including preparation of required audit working papers, organization and scheduling of external auditors; be responsible for the outcome of clean audits with zero tolerance.
• Ensure filings and documentation are submitted on time and accurately in accordance with government regulations, including CRA T3010 return, Payroll Deduction Remittances, HST Remittances, Statistics Canada, and Industry Canada forms and reporting accordingly to the line manager.
• Oversee effective and efficient operation of the internal control environment and framework, including authorizations and regulatory compliance and reporting to the line manager.
• Develop, implement, and monitor accounting policies and procedures and ensure effectiveness of and compliance with internal financial controls and policies and procedures.
• Review, assess, analyze, and make enhancements to systems, procedures and workflows to improve overall effectiveness and efficiencies by implementing automation, where feasible, as the department continues to operate fully digitally.
• Manage external professional business relationships with banks, auditors, and major clients/suppliers.
• Review and approve financial and statistical components of grant applications.
• Maintain levels of excellence related to professional accounting standards, audit standards, corporate, charities and tax legislation, and other regulatory statutes and guidelines.
• Provide written financial updates to the Finance & Audit Committee and Board of Directors.
• Any other duties as assigned by the line manager.

People Management Responsibilities

• Establish annual objectives in collaboration with the employee(s), evaluate progress regularly, adjust as needed, seek and provide regular feedback, and ensure performance appraisals are completed in a sensitive, collaborative and timely way.
• Plan and organize resources and time to enable employee development within the context of organizational and individual goals and plans.
• Manage the workload, both for the team and for individuals, as appropriate.
• Address any conflicts that arise sensitively and in a timely manner.

Periodic Responsibilities

• Conduct financial analysis projects and other special projects under the supervision of the CFO.

Qualifications and Experience

• Certified Public Accountant (CA/CGA/CMA) with a strong technical accounting and finance skill set.
• Minimum ten (10) years of experience, including five (5) years in a management role.
• Demonstrated track record of increasing responsibility and leadership in accounting and finance.
• Knowledge of and practical experience in a wide range of business functions and systems, specifically financial management, budgets and budgetary control, business analytics, audit and compliance, and strong familiarity with computer-based accounting and financial management systems.
• Self-motivated and results-oriented with a demonstrated ability to solve problems in a complex operational environment by taking initiative, contributing to problem-solving, and working around all obstacles, both internal and external, to deliver results within an ethical framework.
• Strong analytical skills to decipher business and derive insights from information.
• Strong “soft skills” to work as a business partner with management.
• A collaborative and collegial style, through the demonstration of working with colleagues at all levels, both internally and externally.
• Ability to provide support, guidance, and training to financial and non-financial managers and colleagues.
• Ability to communicate effectively, both verbally and in writing, with highly developed business writing and presentation skills.
• Capable of working flexible hours in a lean staffing environment (including support from volunteers), with demonstrated ability to work under sustained pressure, manage competing priorities and deliver to tight deadlines with efficiency and accuracy.
• Ability to analyze processes and identify deficiencies, and to create financial systems, policies and procedures to improve operations.
• Exceptional skills in MS Office Suite including Teams, Business Central, and Power BI.
• Proficiency in standard technical and computer tools commonly used in office applications, including MS accounting software, and MS Dynamics Office 365.
• Technical ability and willingness to learn new systems as required for the role.
• Experience in a finance role within a charitable organization, particularly with Canada Revenue Agency (CRA) compliance, is an asset
• Commitment to inclusivity and respect for diverse populations.
• Ability to occasionally work outside of regular business hours.
• Ability and willingness to work on-site and online, as required by the Museum.
• Expressed interest in the mandate of the Museum.

The salary range for this position will be commensurate with the candidate’s level of experience.

To Apply

Please send your resume to akm.hr@akdn.org by April 25, 2025.

The Museum thanks all those who apply, however only shortlisted candidates will be contacted.  Please note that the Museum is an equal opportunity employer and is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act for applicants invited to an interview.

Volunteer Position – Junior Summer Camp Volunteer

Location: Aga Khan Museum, Toronto
Age Requirement: 16–21 years old
Commitment: Minimum of one (1) full week during Summer Camp
Compensation: Unpaid (Volunteer Role)

Summer camp period: July 7 to August 19, 2025

About the Opportunity

The Aga Khan Museum’s Summer Camps provide an exciting, creative, and enriching environment for children ages 6 to 12. As a Junior Summer Camp Volunteer, you will assist our experienced Educators and camp staff in delivering engaging, hands-on activities inspired by art, history, and storytelling. This is a fun and rewarding opportunity to develop leadership skills, gain experience working with children, and contribute to a dynamic cultural environment.

Key Responsibilities

• Assist Museum Educators in leading arts-based and interactive activities.
• Support young campers in creative projects, games, and group discussions.
• Help with setup, cleanup, and organization of materials.
• Ensure a positive and inclusive camp experience for all participants.
• Act as a role model by demonstrating enthusiasm, responsibility, and creativity.
• Provide basic supervision during snack breaks and transitions between activities.
• Collaborate with other volunteers and staff to create a fun and supportive environment.

What You’ll Gain

• Hands-on leadership experience in an educational and creative setting.
• Development of communication and teamwork skills.
• A chance to explore your creativity through hands-on activities.
• Volunteer hours for high school or university applications.
• A letter of recognition upon successful completion of your volunteer term.
• An opportunity to be part of a vibrant, culturally rich museum community.

Ideal Candidate

• Enthusiastic, responsible, and eager to work with children.
• Passionate about arts, storytelling, or history.
• Ability to take initiative and work in a fast-paced environment.
• Reliable and committed to the agreed-upon schedule.

How to Apply

Interested candidates should complete the online application form by April 7.

Application Form

Visitor Services Representative (Occasional)

Reporting to the Manager, Visitor Services, the Visitor Services Representative will be responsible for assisting visitors at the Museum by proactively engaging with them and offering information using a sound knowledge of all visitor attractions, including retail products within the Aga Khan Museum. They will work on the Museum floor, supporting Museum Operations, as well as Retail Operations departments.

Key Responsibilities 

Overall

• Greet and welcome visitors and patrons to the Museum.
• Communicate with a variety of visitors with diverse interests and abilities to ensure a positive Museum experience.
• Be responsible for processing cash and card payments and balance cash registers with receipts, ensuring that all institutional policies and procedures are followed.
• Resolve visitor concerns and complaints promptly and to their satisfaction and escalate to the supervisor as and when required.
• Ensure that Health and Safety regulations and safe working practices as required by current legislation and the Museum’s Health and Safety Policy and practices are adhered to and participate as directed in all agreed evacuation procedures.

Floor Operations

• Efficiently and accurately process all visitor admission tickets to visitor attractions.
• Usher visitors in the Nanji Family Foundation Auditorium, ensuring all institutional policies and protocols are followed.
• Promote sales by demonstrating merchandise and products to customers and ensuring that shelves are stocked.
• Open and close till — be responsible for cash handling, i.e., opening fund, fund bags, bank deposits, register overages, and shortages.
• Place/replenish and price tag products onto the Museum Shop floor as and when needed/directed.
• Keep up to date with special promotions and assist in putting up displays.
• Maintain sales records and monitor inventory levels.
• Report discrepancies and problems to the supervisor.
• Process Purchase Orders and paperwork as it relates to ordering.
• Be responsible for stockroom maintenance and organization.
• Assist in set up/sales in potential pop-up shops within the GTA as and when directed.
• Deal with customer refunds.
• Be responsible for security within the Museum Shop.
• Any other task assigned by the line manager.

Qualifications and Experience

• Minimum college degree or diploma in administration or related field.
• Minimum 2 years of experience working in a team-oriented, collaborative, customer-facing environment.
• Exceptional customer service orientation.
• Excellent communication, interpersonal, and analytical skills.
• Strong computer skills, including MS Excel.
• Experience using customer relationship management (CRM), point of sale (POS), and ticketing software. Knowledge of Tessitura is an asset.
• Experience in cash handling.
• Ability to lift up to 25 lbs.
• Ability to travel within the GTA for external pop-up shops and events related to Museum operations, as and when required.
• Flexible availability to work evenings, weekends, and public holidays, as and when required.
• Previous experience working in a cultural attraction is an asset.
• Expressed interest in the mandate of the Museum.

Please note that the hourly rate for this position is $22.50.

To Apply
Please send your resume to akm.hr@akdn.org by March 31, 2025.

The Museum thanks all those who apply, however only shortlisted candidates will be contacted.   Please note that the Museum is an equal-opportunity employer and is committed to fair and accessible employment practices.  Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act for applicants invited to an interview.