Director of Museum Operations

Purpose of Position :

Reporting to the Chief Operating Officer, as a member of the Senior Management Team (SMT), the Director of Museum Operations will ensure effective and efficient performance in areas of direct responsibility, including but not limited to:

• • Visitor Services Administration
• • Site Facility Management
• • Delivery of Institutional Programs and Production of Events
• • Risk Mitigation initiatives
• • Managing Third Party Contracts  

The Director of Museum Operations will work directly with the COO in preparing operational budgets while driving the desired outcomes. As an innovative leader, the Director of Museum Operations will ensure creative solutions are derived that allow for the physical and digital infrastructure to evolve sustainably, in line with the museum’s strategic objectives and trajectory. While driving and managing the review and implementation of the museum’s operational policies, including those that promote a welcoming experience, the Director of Museum Operations essentially functions as the institution’s guest services advocate and champion. 

To Apply :

Please send your resume to akm.hr@akdn.org  by December 24, 2023.  

The Museum thanks all those who apply, however only shortlisted candidates will be contacted. Please note that the Museum is an equal opportunity employer and is committed to fair and accessible employment practices.  Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act for applicants invited to an interview. 

Visitor Services Representative (Occasional)

Purpose of Position :

Reporting to the Floor Manager, the Visitor Services Representative will be responsible for assisting visitors at the Museum by proactively engaging with them and offering information using a sound knowledge of all visitor attractions, including retail products within the Aga Khan Museum. They will work on the Museum floor, supporting Museum Operations as well as Retail Operations departments.   

To Apply :

To Apply:   

Please send your cover letter and resume to akm.hr@akdn.org. This will be an ongoing recruitment.    

The Museum thanks all those who apply, however only shortlisted candidates will be contacted.   Please note that the Museum is an equal opportunity employer and is committed to fair and accessible employment practices.  Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act for applicants invited to an interview. 

Museum Educator (occasional)

Purpose of Position :

Reporting to the Education and Public Engagement Manager, the Museum Educator will be responsible for delivering onsite and online educational museum programs for visitors of all ages including visiting school classes; gallery programs for the general public; and outreach programs to schools and communities in the Greater Toronto Area (GTA). In addition, under the direction of the Education and Public Engagement Manager, the Museum Educator may be assigned to specific projects for the development of program content for school visit programs, curriculum resources, gallery programs, outreach programs and training material.

To Apply :

Please send your cover letter and resume to akm.hr@akdn.org.  Please note this is an ongoing position.

Applicants must be fully vaccinated, as defined by Public Health. The Museum will comply with its human rights obligations and accommodate applicants who are legally entitled to accommodation under the Ontario Human Rights Code. The Museum thanks all those who apply, however only shortlisted candidates will be contacted.

Please note that the Museum is an equal opportunity employer and is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act for applicants invited to an interview.