We deeply apologize for the upsetting experience Joel and Elizabeth had when they visited the Aga Khan Museum on the evening of Sunday, August 30 for their engagement photoshoot. This incident demonstrates that we must do better to ensure people feel safe and welcome when they visit us.
Joel and Elizabeth have graciously accepted our invitation to return to the Museum for a conversation with our senior management team. We look forward to our dialogue about their experiences and how we can make their desired photoshoot a reality.
Effective immediately, the third-party company that manages the security team at the Museum has permanently removed the guard in question from the site. In addition, we will work to further train our staff and vendors to ensure their language and conduct reflect the Museum’s values of pluralism and anti-racism.
The Aga Khan Museum prides itself on being a connector of cultures and bringing people together. As a charity that stands for pluralism, we oppose and abhor racism and are steadfast in our commitment to making the Museum a safe, welcoming place for everyone.